Category: Live Chat

Software Features: LiveHelpNow 2022 Year in Review LiveHelpNow has been a leader in providing reliable customer service software for over a decade. This year was no different. LiveHelpNow has continued…

Increasing Mobile App Engagement – Actionable Strategies for 2023 As the use of mobile apps continues to grow, digital marketers and business owners must focus on strategies to increase user…

Software Partnerships: The Human Element of Tech Collaborations Software partnerships are growing in popularity as a way for tech companies to join forces and push their boundaries. However, partnered businesses…

Strategies for Establishing a ‘Good’ Mobile App Retention Rate in 2023 The mobile app industry continues to evolve and produce more innovative apps to shape consumer behaviour. Establishing a good…

Conversational AI vs Chatbots: What’s the Difference? In recent years, we’ve seen a lot of talk about Artificial Intelligence (AI), Conversational AI and Chatbots. Yet, although they are all related,…

Accelerate Your Retail Automation Journey Retail automation is an important part of the digital transformation journey. It can help improve efficiency, save costs and make your customers happy. With prebuilt…

Introducing Zoom Phone Integration with Zoho CRM The integration of Zoom Phone with Zoho CRM is a great leap forward in the way businesses manage their customer experience. With this…

Transforming Websites to an Engagement Channel for Conversational Commerce As the digital world continues to evolve so does the way consumers prefer to shop, creating opportunities for the rise of…